Conditions of Use

These Conditions of Use ("Conditions") govern your access to and use of the ThePropBook platform. By using our services, you agree to comply with these Conditions in addition to our Terms and Conditions and Privacy Policy. These Conditions are compliant with Indian laws including the Information Technology Act, 2000, Consumer Protection Act, 2019, and Real Estate (Regulation and Development) Act, 2016 (RERA).

1. Platform Usage

1.1 Permitted Use

You may use ThePropBook for:

• Searching and browsing property listings

  Personal, non-commercial use to find properties

• Listing properties for sale or rent

  If you are a property owner, broker, or authorized representative

• Communicating with other users

  Through our secure messaging system for property inquiries

• Accessing professional tools

  Broker and builder dashboards for managing listings and leads

1.2 Prohibited Activities

You must not:

• Use automated systems (bots, scrapers) to access the platform
• Attempt to gain unauthorized access to any part of the platform
• Reverse engineer, decompile, or disassemble any software
• Interfere with or disrupt platform operations or servers
• Use the platform for any illegal purpose or in violation of Indian laws
• Collect or harvest information about other users without consent

2. Property Information and Verification

2.1 Listing Accuracy

All property listings must comply with RERA regulations and include:

• RERA registration number

  For projects registered under RERA (if applicable)

• Accurate property specifications

  Area, location, amenities, and other details must be truthful

• Legal documents

  Title deeds, approvals, and other relevant documents

• Current pricing

  All prices must be current and include applicable taxes

2.2 Verification Process

ThePropBook may verify property listings through:

• Document verification
• Site visits and inspections
• Third-party verification services
• User reviews and feedback

Verification does not guarantee property quality, legality, or suitability. Users must conduct their own due diligence.

3. User Responsibilities

3.1 Account Security

• Strong passwords

  Use unique, strong passwords and enable two-factor authentication

• Account activity

  Monitor your account for unauthorized access and report immediately

• Device security

  Keep your devices and browsers updated with security patches

3.2 Content Responsibility

You are solely responsible for all content you upload, including:

• Property listings, descriptions, and images
• User reviews and ratings
• Messages and communications

You warrant that all content is accurate, lawful, and does not infringe on any third-party rights.

4. Transactions and Payments

4.1 Payment Processing

All payments are processed through secure, PCI-DSS compliant payment gateways. We support:

• UPI (Unified Payments Interface)
• Credit and Debit Cards (Visa, Mastercard, RuPay)
• Net Banking
• Digital Wallets

4.2 Transaction Security

We implement industry-standard security measures including:

• SSL encryption for all transactions
• Tokenization of payment information
• Compliance with RBI guidelines for payment systems

5. Consumer Protection

In compliance with the Consumer Protection Act, 2019, ThePropBook ensures:

• Transparent pricing

  All fees and charges are clearly disclosed

• Fair practices

  No unfair trade practices or misleading advertisements

• Grievance redressal

  Dedicated customer support and complaint resolution mechanism

• Right to information

  Users can access information about services, fees, and policies

6. Data Protection and Privacy

Your data protection rights are detailed in our Privacy Policy. Key points:

• Consent-based processing

  We process your data only with your explicit consent

• Data minimization

  We collect only necessary data for service provision

• Security measures

  Reasonable security practices as per IT Act, 2000

• Your rights

  Access, correction, deletion, and portability rights under DPDPA, 2023

7. Intellectual Property Rights

All intellectual property on ThePropBook, including:

• Trademarks, logos, and brand names
• Software, code, and platform design
• Content, graphics, and user interface elements

are protected under the Copyright Act, 1957, and Trademarks Act, 1999. Unauthorized use is prohibited and may result in legal action.

8. Platform Availability and Modifications

We strive to maintain platform availability but do not guarantee:

• Uninterrupted or error-free service
• Immediate resolution of technical issues
• Compatibility with all devices or browsers

We reserve the right to modify, suspend, or discontinue any part of the platform with reasonable notice to users.

9. Third-Party Services and Links

ThePropBook may integrate third-party services or contain links to external websites. We are not responsible for:

• The content, privacy practices, or terms of third-party sites
• Third-party service availability or functionality
• Any transactions or interactions with third parties

10. Compliance with Indian Laws

Users must comply with all applicable Indian laws, including but not limited to:

• Information Technology Act, 2000 and rules thereunder
• Real Estate (Regulation and Development) Act, 2016 (RERA)
• Consumer Protection Act, 2019
• Digital Personal Data Protection Act, 2023
• Foreign Exchange Management Act, 1999 (for NRI transactions)
• Goods and Services Tax (GST) laws

11. Grievance Redressal

For any concerns or complaints, please contact:

By using ThePropBook, you acknowledge that you have read, understood, and agree to comply with these Conditions of Use.